Solatube

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Warranty Registration
Thank you for purchasing a Solatube product. In our efforts to improve our customer services, please help us by taking a few minutes to answer the following questions.

 

    *required fields
Name:
Age of Purchaser:
Email Address:
Address:
City:
State or Province:
Zip or Postal Code:
Country:
Home Phone:
Work Phone:
   
Date of Purchase:
Dealer You Purchased From:
Name of Installer:
Style of Product Purchased (Select All the Apply):
Solatube 160 DS (10 in/250 mm) Ventilation Add-On Kit
  Yes No
  Yes No
Solatube 290 DS (14 in/350 mm) Light Add-On Kit
  Yes No
  Yes No
Solatube 21-C or 21-O (21 in/530 mm) Daylight Dimmer
  Yes No
  Yes No
Solar Star Other Products:
  Yes No
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How many Solatube products did you install:
Which Room(s):
Please rate the following so that we may better serve you and other customers in the future.
(1 poor - 10 excellent):

Quality of Product
Price
Ease of Installation
Customer Service
How did you hear about the Solatube Daylighting System/Solar Star:
Additional Comments:
 
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Warranty Information
For all products purchased or delivered hereunder, Solatube¨ International, Inc. warrants they are free from defects of workmanship and/or material for a period of time from the date of purchase as noted hereafter: Solatube Daylighting System components - 10 years; all other products - 5 years unless otherwise noted. The Solatube Daylighting System components consist of domes, roof flashing bases to which the dome is fastened, diffusers and diffuser ceiling mountings, reflective tubing, plastic, rubber or metal seals gaskets, tapes and fasteners. Solar Star components - 5 years on solar panel and motor; 10 years on all other components, including metal housing, roof flashing bases, fan blade, plastic, rubber or metal seals, gaskets and fasteners. Should any products be determined by Solatube International to be defective, at the option of Solatube International, such products shall be replaced or repaired and returned to Buyer free from defect. Buyers should report to their Solatube distributor within (30) days of fault

 

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