Personally Identifiable Information Defined: According to the California Business and Professions Code sections 22575-22579, personally identifiable information includes any of the following: first and last name, address, phone number, email address, social security number, any other identifier permitting the physical or online contacting of a specific individual, or information maintained in personally identifiable form, such as credit card and/or billing information.
Providing Visitors with Anonymous Access: Visitors can access our website(s) and browse our website(s) in entirety without disclosing any of your personally identifiable information, with the exception of email addresses which may be collected by cookies (described below).
Information Collection and Use: Solatube International collects personally identifiable information to fulfill requests that you make of us and to contact you about items such as specials and new product introductions. We only have access to information that you voluntarily give us via our website(s). Our website(s) collect freely given personally identifiable data on the following pages:
Accessing and Updating Information: We require your help in making sure your personally identifiable information is correct in our systems. Please notify us of any changes to your personally identifiable information. We may ask for you to verify other personal information to make these changes. We do this to verify your identity as an added security measure. Should you have the need to update your information, please contact Solatube International here.
You may opt out of any future contacts from us at any time. This can be done at any time by contacting us via the form located here or via the phone number given on our website(s).
Information Sharing and Disclosure: Solatube International may send personally identifiable information about you to other companies or people in any of the following circumstances: (1) We need to share your information to provide a product or service to you; (2) We need to send the information to companies who work on behalf of Solatube International to provide a product or service to you; and/or (3) We need to respond to subpoenas, court orders or other legal processes. Unless you ask us not to, we may contact you via email or postal mail in the future to tell you about specials, new products or services.
Security measures: We take precautions to protect your information. When you submit personally identifiable information via the website(s), your information is protected both online and offline within our company.
Only employees who need the information to perform a specific job (e.g., warranty or customer service follow-up) are granted access to your personally identifiable information.
Children's Security: We do not knowingly collect personally identifiable information from children or those under 18.
Data Retention: Solatube International will not retain your personal information longer than is necessary for the purposes for which it was collected.
Linked Websites: We provide links to third party websites. Since we do not control these sites, we encourage our users to (i) be aware when they leave our site(s) and (ii) to read the privacy policies of any other site that collects personally identifiable information that we link to. The same stands true for websites that link to the Solatube website(s). Please be aware that we are not responsible for the privacy practices, or lack thereof, of other sites.
Traffic Statistics: Solatube International may accumulate and review non-personally identifiable information in general server log files. This may include, but is not limited to: domain names (i.e., adelphia.net), IP addresses (i.e., 22.214.171.124), browser usage, referring page, what keywords are used to find us, what websites send us traffic, which pages of the website are viewed the most, which browsers are most popular, what page a visitor comes in on and what page they leave on, what time of day is the busiest, and search engine referrer of visitors.
Policy Updates and Material Changes: All updates and material changes to this policy will be posted here. Last updated: 1.5.07.