Privacy Policy

Solatube International, Inc. ("Solatube") is a daylighting system manufacturing company based in the USA, but operating both nationally and internationally. Solatube International is committed to protecting our visitors’ privacy. This policy outlines our personally identifiable information handling practices and covers both Solatube International and its national, international and commercial and residential website(s) (“website(s)”) only. This privacy policy/notice applies solely to information collected by these websites. It will notify you of the following:

• What personally identifiable information is collected from you through the website(s), how it is used and with whom it may be shared.
• What choices are available to you regarding the use of your data.
• The security procedures in place to protect against the misuse of your information.
• How you can correct any inaccuracies in the information or have your information removed.

Personally Identifiable Information Defined: According to the California Business and Professions Code sections 22575-22579, personally identifiable information includes any of the following: first and last name, address, phone number, email address, social security number, any other identifier permitting the physical or online contacting of a specific individual, or information maintained in personally identifiable form, such as credit card and/or billing information.

Providing Visitors with Anonymous Access: Visitors can access our website(s) and browse our website(s) in entirety without disclosing any of your personally identifiable information, with the exception of email addresses which may be collected by cookies (described below).

Information Collection and Use: Solatube International collects personally identifiable information to fulfill requests that you make of us and to contact you about items such as specials and new product introductions. We only have access to information that you voluntarily give us via our website(s). Our website(s) collect freely given personally identifiable data on the following pages:

• General Solatube.com email addresses
• Contact (Customer Support) forms
• Warranty registration forms
• Feedback forms
• Employment submissions
• Commercial support request forms

Accessing and Updating Information: We require your help in making sure your personally identifiable information is correct in our systems. Please notify us of any changes to your personally identifiable information. We may ask for you to verify other personal information to make these changes. We do this to verify your identity as an added security measure. Should you have the need to update your information, please contact Solatube International here.

You may opt out of any future contacts from us at any time. This can be done at any time by contacting us via the form located here or via the phone number given on our website(s).

• Furthermore, you have a right to:
• Know what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Unsubscribe to any newsletter or correspondence you receive from us.
• Express any concern you have about our use of your data.

Information Sharing and Disclosure: Solatube International may send personally identifiable information about you to other companies or people in any of the following circumstances: (1) We need to share your information to provide a product or service to you; (2) We need to send the information to companies who work on behalf of Solatube International to provide a product or service to you; and/or (3) We need to respond to subpoenas, court orders or other legal processes. Unless you ask us not to, we may contact you via email or postal mail in the future to tell you about specials, new products or services.

Security measures: We take precautions to protect your information. When you submit personally identifiable information via the website(s), your information is protected both online and offline within our company.

Only employees who need the information to perform a specific job (e.g., warranty or customer service follow-up) are granted access to your personally identifiable information.

Children's Security: We do not knowingly collect personally identifiable information from children or those under 18.

Data Retention: Solatube International will not retain your personal information longer than is necessary for the purposes for which it was collected.

Linked Websites: We provide links to third party websites. Since we do not control these sites, we encourage our users to (i) be aware when they leave our site(s) and (ii) to read the privacy policies of any other site that collects personally identifiable information that we link to. The same stands true for websites that link to the Solatube website(s). Please be aware that we are not responsible for the privacy practices, or lack thereof, of other sites.

Cookies: Some Solatube web pages may use cookies. Cookies help us provide a better user experience and may pass along personally identifiable information such as email addresses. If you choose to disable cookies in your browser, you can still currently access all of our web pages at the date of this posting. Some web pages may not be able to complete certain functions if cookies are disabled in the future.

Traffic Statistics: Solatube International may accumulate and review non-personally identifiable information in general server log files. This may include, but is not limited to: domain names (i.e., adelphia.net), IP addresses (i.e., 209.126.53.25), browser usage, referring page, what keywords are used to find us, what websites send us traffic, which pages of the website are viewed the most, which browsers are most popular, what page a visitor comes in on and what page they leave on, what time of day is the busiest, and search engine referrer of visitors.

Policy Updates and Material Changes: All updates and material changes to this policy will be posted here. Last updated: 1.5.07.

Have additional questions or comments? Should you have any privacy questions or comments related to our privacy policy, please contact Solatube International here