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Privacy Policy
Solatube International, Inc. ("Solatube") is a daylighting
system manufacturing company based in the USA, but operating both nationally
and internationally. Solatube International is committed to protecting our
visitors’ privacy. This policy outlines our personally identifiable
information handling practices and covers both Solatube International and
its national, international and commercial and residential website(s) (“website(s)”)
only. This privacy policy/notice applies solely to information collected
by these websites. It will notify you of the following:
- What personally identifiable information is collected from you
through the website(s), how it is used and with whom it may be shared.
- What
choices are available to you regarding the use of your data.
- The security
procedures in place to protect against the misuse of your information.
- How
you can correct any inaccuracies in the information or have your information
removed.
Personally Identifiable Information Defined: According to the California
Business and Professions Code sections 22575-22579, personally identifiable
information
includes any of the following: first and last name, address, phone number,
email address, social security number, any other identifier permitting
the physical or online contacting of a specific individual, or information
maintained
in personally identifiable form, such as credit card and/or billing information.
Providing Visitors with Anonymous Access: Visitors can access our website(s)
and browse our website(s) in entirety without disclosing any of your
personally identifiable information, with the exception of email addresses
which may
be collected by cookies (described below).
Information Collection and Use: Solatube
International collects personally identifiable information to fulfill requests
that you make of us and to contact you about items such
as specials and new product introductions. We only have access to information
that you voluntarily give us via our website(s). Our website(s) collect
freely given personally identifiable data on the following pages:
- General Solatube.com email addresses
- Contact (Customer Support) forms
- Warranty registration forms
- Feedback forms
- Employment submissions
- Commercial support request forms
Accessing and Updating Information: We
require your help in making sure your personally identifiable information
is correct in our systems. Please notify us of any changes to your personally
identifiable information. We may ask for you to verify other personal information
to make these changes. We do this to verify your identity as an added security
measure. Should you have the need to update your information, please contact
Solatube International here.
You may opt out of any future contacts from us at any time.
This can be done at any time by contacting us via the form located here or
via the phone number given on our website(s).
Furthermore, you have a right to:
- Know what data we have about you, if any.
- Change/correct any data we
have about you.
- Have us delete any data we have about you.
- Unsubscribe to any newsletter
or correspondence you receive from us.
- Express any concern you have about
our use of your data.
Information Sharing and Disclosure: Solatube
International may send personally identifiable information about you to other
companies or people in any of the following circumstances: (1) We need to
share your information to provide a product or service to you; (2) We need
to send the information to companies who work on behalf of Solatube International
to provide a product or service to you; and/or (3) We need to respond to
subpoenas, court orders or other legal processes. Unless you ask us not to,
we may contact you via email or postal mail in the future to tell you about
specials, new products or services.
Security measures: We take precautions to protect your information. When
you submit personally identifiable information via the website(s), your information
is protected both online and offline within our company.
Only employees who need the information to perform a specific job (e.g.,
warranty or customer service follow-up) are granted access to your
personally identifiable
information.
Children's Security: We do not knowingly collect personally identifiable
information from children or those under 18.
Data Retention: Solatube
International will not retain your personal information longer than is
necessary for the purposes for which it was collected.
Linked Websites: We provide links to third party websites. Since
we do not control these sites, we encourage our users to (i)
be aware when they
leave
our site(s) and (ii) to read the privacy policies of any other
site that collects personally identifiable information that we
link to.
The same
stands true for
websites that link to the Solatube website(s). Please be aware
that we are not responsible for the privacy practices, or lack
thereof,
of other
sites.
Cookies: Some Solatube web pages may use cookies. Cookies help
us provide a better user experience and may pass along personally
identifiable
information such as email addresses. If you choose to disable
cookies in your browser,
you can still currently access all of our web pages at the
date of this posting.
Some web pages may not be able to complete certain functions
if cookies are disabled in the future.
Traffic Statistics: Solatube
International may accumulate and review non-personally identifiable information
in general server log files. This may include, but is not limited
to: domain names (i.e., adelphia.net), IP addresses (i.e.,
209.126.53.25), browser usage, referring page, what keywords
are used to find
us, what websites send us traffic, which pages of the website
are viewed
the
most, which browsers
are most popular, what page a visitor comes in on and what
page they leave on, what time of day is the busiest, and
search engine
referrer
of visitors.
Policy Updates and Material Changes: All
updates and material changes to this policy will be posted here. Last updated:
1.5.07.
Have additional questions or comments? Should you have
any privacy questions or comments related to our privacy
policy,
please contact
Solatube International here.
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